Correcting Marital Status, Dependents, and Managing Rejected Withholding Forms

Introduction

Incorrect employee withholding form data, such as marital status or dependents, can impact accurate payroll tax calculations. This article explains how to correct such data and how to manage rejected forms efficiently using Symmetry's platform.

Correcting Marital Status and Dependents Data

If you identify inaccuracies in an employee's filing status or number of dependents, you can update the information by resubmitting the corrected forms. This can be done via the Symmetry user interface or through the API endpoints dedicated to withholding forms.

To correct marital status or dependents data, follow these steps:

1. Retrieve the employee’s current withholding form data via the API or UI.
2. Make the necessary corrections to the marital status or number of dependents fields.
3. Submit the updated form through the API call or upload the corrected form in the UI.
4. Verify the updated data has been accepted and reflected correctly.

Handling Rejected Withholding Forms

If a submitted withholding form is rejected by tax authorities, Symmetry will notify you with an error message detailing the reason for rejection. Prompt correction ensures compliance and uninterrupted payroll processing.

To handle rejected forms:

1. Review the rejection reason provided in the notification.
2. Correct the errors in the form data as described in the notification.
3. Resubmit the updated form through the API or UI.
4. Confirm acceptance of the corrected form to avoid further issues.

Additional Resources and Support

For detailed API documentation on submitting and updating withholding forms, please refer to [Symmetry API Withholding Forms Documentation]. If you encounter difficulties or need assistance, contact Symmetry Support at [[e-mail]] or visit our Help Center.